Privacy Policy

This privacy policy sets out how Westcountry Spas ("We","Us","Our") uses and protects the information you provide when you visit www.westcountryspas.com via desktop, mobile, tablet or any other versions.
We are committed to ensuring that your privacy is protected. Be assured that the information you provide will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. we advise you to check this page frequently to ensure that you are happy with any changes.

This policy is effective from 01/01/2022.

What we collect

We may collect the following information:

• Name 
• Contact information including email address
• Demographic information such as postcode
• Other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Please be assured that you will not receive this email if you are not subscribed to our newsletter
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. For your piece of mind you can verify that our pages are secure by the padlock on the address bar.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable at our discretion. If you would like a copy of the information held on you please write to Westcountry Spas, Upcott Avenue, Barnstaple, Devon, EX31 1NH.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cookies Policy

Cookies are small, harmless files placed on your computer's hard drive or in your browser memory when you visit a website. You can Click Here to find out more about how cookies work

Cookies help to make the interaction between users and websites faster and easier. For example, they can remember your login details or information you supply as you set up an account. What cookies don't do is store any personal or confidential information about you.

Cookies are harmless text files. They can't look into your computer or read any personal information or other material on your hard drive. Cookies can't carry viruses or install anything harmful on your computer.

We advise you to keep cookies active during your visits to our website because parts of the site rely on them to work properly. For example, you won't be able to sign in to your account or make a payment if cookies are disabled.

We use the cookies for a number of purposes, for instance to enable us to simplify the logging-on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring.